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Telecommunication Companies Move to Impose New 12% Internet Tax

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In an article we published on the 1st July 2021, we indicated that the Excise Duty (Amendment) Act, 2021 had taken effect and with it came the removal of the controversial Over the Top Services (OTT) tax, and the introduction of a new indirect 12% tax imposed on internet data, that telecommunication companies and internet service providers (ISPs)were yet to levy on the new data packages.

While some telecommunication companies and ISPs expressed that they would not be levying the taxes, others remained silent on their position, and a week later, many have resolved to impose the new tax, increasing further the cost of internet in the country, and further increasing the digital divide and impacting on the accessibility to digital services and internet.

By press time, four telecommunications companies and ISPs including Airtel, UTL, Lycamobile and Simba Fiber have made their intentions to clear to impose the tax, and have gone ahead to impose the tax, albeit in varying proportions.

Airtel for instance has indicated that it will only levy the tax on Fixed Internet Services (internet for businesses) where it has indicated that “…be informed that the Parliament of Uganda passed a new tax structure whereby an additional 12% Excise Duty Tax will apply on Internet Services effective 1st July 2021…take note of our Airtel Business rates”.

Under the new Airtel rates, the fee for the shared plan has now increased from UGX. 350,000 (about 97.2$) to UGX. 392,000 (about 109$), and where the users have a “dedicated internet and data plans, the new tax rate will be imposed on a case by case basis basing for the internet users. The new rates do not affect non business packages, a presumption that probably the companies are willing to incur the burden of the tax.

UTL on the other hand has also released a communique where it insists that “our core internet prices remain unchanged”, and yet continued to impose the 12% tax “as per the directive” by the government under the new law, in which case “there will be an additional 12% Excise Duty taxed”.

The companies are however imposing an exemption to institutions that use internet for the provision of medical and educational services.

WhatsApp to Finally Give Users Control Over the Quality of Images and Videos

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If you have a thing for quality videos or images, you have probably noticed that whenever you share a video or image via WhatsApp (app), the app tends to compresses them, and with that, the quality goes. A once 2mb video or image, would be compressed to about 200kbs, then you wonder whether the problem is with the photographer because of the pixelated image or not.

You also wonder why graphics designers insist that clients send any images to use in a design via another platform such as Bluetooth, email and not WhatsApp. This has been to maintain the quality of the image that would usually be compressed by WhatsApp.

According to wbetainfo, WhatsApp has submitted an update to the Google Play Beta Program, the new version 2.21.14.16, with features that among others, allows users the liberty to send images and videos in the best quality, or the quality of the user’s choosing.

New settings on the video and images quality are in development where a user can choose between “Auto (recommended)” which is currently available in that the video or image is compressed, “Best Quality” where the video or image is sent with the best quality that is available and “Data saver” in which compression is made because a user will have chosen Data saver on their phones.

Given the rate at which software updates are released, the new update is only a few days or weeks away.

New Law Scraps OTT, Introduces Tax on Internet Data, with Two Exemptions.

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In the month of March 2021, the parliament of Uganda passed into law, the Excise Duty (Amendment) Bill, 2021 that sought to amend the Excise Duty Act (Amendment) Act of 2018 to scrap the highly controversial Over the Top (OTT) services tax. The law set to commence on the 1st day of July 2021, commences today (at least according to the wording within the Act), the first day of the new financial year, 2021/2022.

The amendment is a welcome celebration for the growing advocates against the tax, who have consistently argued and contested that the tax was a hinderance to the enjoyment of internet rights in the country. The government has however remained adamant to the advocacy and instead introduced a new tax on the internet data package as an attempt to control the increasing tax avoidance schemes as a result of innovative services like virtual private networks (VPNs) that enabled users to mask their locations to successfully avoid paying the tax.

Under the arrangement of the OTT tax, a tax of UGX. 200 was imposed to be payable in order to be able to use internet data to access over OTT services including Facebook, Twitter and other similar social media platforms. The tax was not payable where the internet data was to be used in other services that were not deemed as OTT services such as emailing services, “Googling” and other some several website visits. Where a user did not pay the tax, a set of services available were different from those that were accessible with the tax. The alternative to OTT was the evasive VPN.

The tax was however underperforming. According to the government, the OTT tax did not produce the expected revenue estimates, and as a result, a new proposal was made, which lead to the repeal and removal of the tax. The removal might be interpreted as a new implementation of the law to solve the defects of the OTT tax from a tax payable before accessing certain services, to a tax payable on (every) internet data purchases.

The new law now imposes a “12% (tax) of the fee charged” by the telecommunication companies for internet data. Where a user buys internet data in the country, they will be expected to pay 12% on top of the fee the internet package would go for.

The OTT tax afforded an exception to users who were not accessing OTT services. Just like with OTT, the new implementation also introduces (two) exceptions. According to the new law, the 12% is imposed on the fees for the internet data that is charged except where the data is to be purchased for the purposes of providing medical and education services.

Cost of internet in Uganda.

While policy makers struggle to understand which laws and policies will be instrumental in steering the country’s growth, they continue to drag it steps backwards after every progress forward. The country passes a broadband policy in 2018 to promote internet usage, in the same year, it introduces a law (OTT tax) to limit usage. Policies and measures are introduced to encourage digital migration in 2020 and 2021 to combat the spread of COVID – 19, a new law is passed increasing the cost of internet in the country.  

All this is on top of the country’s poor performance in internet connectivity, and the cost of internet compared to other African countries on the continent and countries on the globe. In the ranking of countries with the cheapest internet data, Uganda stands at number 62 out of 149 countries at a cost of $1.62 for 1GB of data, which is behind regional members like Somalia (7), Sudan (12), Tanzania (21), Kenya (39) and Rwanda (56), making it the countries with the most expensive internet.

Accessibility to internet in the country is low. Out of the 47,123,531 Ugandans in 2021, only 18,5021,166 have access to internet, representing 39.3% of the country’s population, placing the country at number 28 on the continent out of 54 countries.

With the new regime commencing today for a new tax on the internet data, we await to see how the implementation of the law will be made in light of the above exceptions, especially how the distinction will be made between internet bought to conduct learning on WhatsApp versus uses for non – academic or non – medical purposes, and other contrastable services. As of the purchase of the first internet package today, I noticed that the tax was not demanded. Perhaps regulators are still figuring out how to implement the law with the exceptions.

175,200 COVID-19 Vaccines Delivered to National Medical Stores

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As we continue to battle with the pandemic, good news is not easy to come by but fortunately Uganda has some good news during the fight against Covid-19. National Medical Stores (NMS) received 175,200 COVID-19 vaccines from the Ministry of Health.

The AstraZeneca vaccines will be stored at the NMS headquarters in Entebbe. NMS’ mandate is to procure, store and deliver drugs mainly to public health facilities. The Minister of Health Dr Ruth Aceng received the vaccines from the donors – the French government represented by Ambassador Jules-Armand before handing over the consignment to NMS at the NMS HeadQuarters.

The vaccines were delivered by a KLM flight which landed at Entebbe International Airport at 10:00pm.  This was the third consignment of COVID-19 vaccines to be received, stored and distributed by the NMS since March 2021. 

The new doses bring to 1,139,200, the total number of COVID-19 doses received by Uganda since March 2021. 

“We have already brought these vaccines from the airport to NMS – our central vaccines store.” NMS General Manager Moses Kamabare said.

According to NMS, the transportation and delivery of vaccines will commence immediately they receive the distribution list from the Health Ministry.

NMS has a modern 7,200sqm warehouse at Entebbe (present location) which is used for the orderly receipt, storage and packing of medical supplies destined to GOU Health facilities.

 French Ambassador to Uganda, Jules-Armand Aniambossou, hailed the good relations between Kampala and Paris. “I am very glad to be part of this ceremony. This country did well in addressing the COVID-19 pandemic. However, the situation currently is difficult,” he said.

Minister Aceng thanked the donors for the goodwill gesture. She said the donation was timely considering the country is struggling to cope with the impact of the Coronavirus pandemic. She also stated that they had administered the vaccine effectively and had no cases of expired doses.

Raxio Launches Uganda’s 1st Tier III Certified Carrier-Neutral Data Centre

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Raxio has today officially launched Uganda’s first state of the art Tier III carrier-neutral data centre at its site in the Kampala Industrial and Business Park (KIBP), Uganda.

Raxio will work towards supporting industries that are facing increasingly complex and unique IT and regulatory challenges by providing secure colocation space of up to 400 racks ready to house mission-critical IT infrastructure in a 24/7 redundant environment.

The data centre brings the “metro edge” data centre model to Africa, allowing for the exchange of data traffic in facilities located close to urban centres in state-of-the-art, hyperscale-ready environments.

As a carrier-neutral data centre, Raxio Uganda offers a wide variety of seamless data connectivity options due to a variety of local and international fibre carriers currently connected at the data centre. These include Africell Uganda Limited, Airtel Uganda, Bandwidth and Cloud Services Group (BCS Group), Csquared, Liquid Telecom, MTN Uganda, National Information Technology Authority-Uganda (NITA-U), Roke Telkom, SEACOM and Uganda Telecom Limited (UTL). 

The multiple points of connectivity increase redundancy, resilience in service, optimal uptime, and diversity in business operations, while driving down overall cost of connectivity for customers. In addition, Raxio hosts an instance of the Uganda Internet eXchange Point which allows networks to directly interconnect and freely exchange data traffic at a common point in-country,  making the Internet cheaper, faster, and more reliable.

Raxio’s facility uses state-of-the-art design and technologies to meet customer requirements and while minimising the impact on the environment. Equipment choices at Raxio Uganda were made and adapted to the local environmental and climatic conditions with a view to continuously reduce energy consumption.

Raxio’s data centre will greatly support the core priorities of the Ministry of ICT in Uganda, including:

  • ICT infrastructure: extending the ICT infrastructure network to cover the entire country to ensure digital inclusion
  • Job creation: increasing job creation through ICT Research & Innovation
  • Information security: improve and ensure the Information Security System is secure, reliable, resilient and capable of responding to cyber security threats

With the growth in data usage, storage and the broader digital transformation in Uganda, Raxio will be a centre-piece of infrastructure supporting the Ugandan economy and the goals set in the MoICT (Ministry of Information, Communications and Technology) Data Strategy.

Mr Robert Mullins, the CEO of Raxio Group, stated: “The Raxio Group, supported by a strong institutional investor base, is on track to launch up to 12 carrier-neutral facilities across Africa within the next three years; we strongly believe that by providing the right technological infrastructure needed to transform businesses, our data centres will help drive economic growth, social development, and digital transformation throughout Africa”.

Mr James Byaruhanga, the General Manager of Raxio Data Centre said:  “Construction of our flagship facility has been a long but rewarding journey to this point that we are launching operations. Raxio Data Centre is a dream come true, with our Tier III certification from the Uptime Institute we believe that this facility will be a bedrock for increased economic development in Uganda as it will attract several opportunities for colocation not only regionally but also internationally. We look forward to the positive impact of our facility across the enterprise and SME markets, and on key industries such as  financial services, content and media”.

Ride-hailing services can help ease traffic congestion

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by Moses Maurice Mugerwa, Operations Manager Bolt Uganda

Within a relatively short space of time, ride-hailing services have carved out a significant global market currently valued at $75 billion and, in the meantime, triggered other thriving services such as food delivery which was boosted by the Covid-19 pandemic.

E-hailing is connecting drivers to passengers to solve the lack of reliable transport problem within the shortest time possible. However, the big news is that these services encourage people around the world to rethink their transport needs. In the next five years, it is anticipated that more people in major cities will ditch cars for shared mobility services, while ride-hailing apps will continue to penetrate deeper into towns across the globe.

In the services industry, there is no such thing as offering enough customer convenience.  Complacency does not sit well with any service provider who always has the customer at heart.

At Bolt, we want to make people’s lives easier by saving them time and money and reducing their stress, unfortunately, a major factor of urban living.

Founded in Estonia nearly eight years ago and formerly known as Taxify, Bolt now has more than 50 million customers spread over 40 countries across Europe and Africa.

Bolt Uganda recently re-launched their mobile app, giving more flexibility and convenience to its drivers in choosing whether to work part-time or full time based on the digital platform’s preferences.

Bolt has also upgraded the app for swifter usage and enhanced safety and security for both the riders and drivers. At the same time, we aim to offer our drivers the best earning opportunities on the market and always treat them with respect.

Bolt always pushes the envelope, going the extra mile to satisfy customers’ needs and gain service consistency. By revamping our mobile app, Bolt Uganda is doing just that. With constant feedback from customers after each order, we control the quality of our services in real-time.

Ten years ago, getting around took some calculation. Depending on where you are and where you want to go, this was often a cause for headache. With or without a personal vehicle, you had to plan the route and figure out the relevant expenditure. Others would have to decide on the mode of transport and hoof it to the nearest stage, but all shared concerns about the time factor.

Fortunately, evolving technology centred on the development of mobile phone applications has changed all that. Today and from practically any location, the e-hailing app on your phone allows customers to hail a vehicle or motorcycle taxi (boda boda) and have it arrive in just minutes.

Although ride-hailing is similar to calling up your special-hire driver, it’s not the same business model. For one thing, it is much more reliable because your special-hire driver may not always be immediately available when you want him.

By providing this service, Bolt is also challenging personal car ownership and nudging people towards more sustainable transportation options that help ease traffic congestion.  Ride-hailing allows users to meet their travel needs at a lower cost. But Bolt tends to be more affordable than our competitors in most markets, enabling access to fast and reliable transportation and delivery services to more people.

Our affordability has created an ecosystem of ‘more’. More riders’ leads to more orders and more drivers and couriers added onto the platform, resulting in faster arrival times and better service for customers.

Editors’ Note: This is an article by Moses Maurice Mugerwa the Operations Manager Bolt Uganda

Apple Music Launching Spatial Audio With Dolby Atmos and Lossless Audio at No Extra Cost

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Apple has announced that Apple Music will be geting support for Spatial Audio with Dolby Atmos at no additional cost starting in June. Spatial Audio and Lossless Audio will be available on iOS 14.6, iPadOS 14.6, macOS 11.4, and tvOS 14.6 or later.

Apple says their standard Lossless tier will start at “CD quality,” which is 16 bit at 44.1 kHz, and goes up to 24 bit at 48 kHz. Apple Music will also offer Hi-Res Lossless up to 24 bit at 192 kH

Apple Music subscribers will have access to thousands of songs in Spatial Audio from artists like J Balvin, Gustavo Dudamel, Ariana Grande, Maroon 5, Kacey Musgraves, The Weeknd, and many others. Apple says this feature will provide a “revolutionary, immersive audio experience that enables artists to mix music so the sound comes from all around and from above.

By default, Apple Music will automatically play Dolby Atmos tracks on all AirPods and Beats headphones with an H1 or W1 chip, as well as the built-in speakers in the latest versions of the iPhone, iPad, and Mac, according to Apple.

URSB Registrar General holds breakfast meeting to present URSB Journal and her achievements

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L-R Uganda Law Society President, Pheona Wall, Gilbert Agaba Director Intellectual Property, Mercy Kainobwisho, Registrar General & Paul Asiimwe of Sipi Law Firm during the launch of URSB's Journal.

The Registrar General of the Uganda Registration Services Bureau (URSB) today hosted a breakfast meeting with media editors and journalists to enhance their outstanding partnership and stress the critical role the media has played in supporting URSB services.

The meeting was setup to introduce the core team of Top Management, launch the URSB Journal that will publicise Intellectual Property applications.

The Registrar General also used the opportunity to present her achievements since ascension to office in December 2020 and establish her first step towards establishing professional and mutually beneficial relations with the media

Although the Registrar General meets the media more formally at the traditional press conferences during URSB activities, this meeting gave her the opportunity to discuss a number of important topics in a more informal setting.

L-R Prof. Anthony Kakooza, Uganda Law Society President, Pheona Wall, URSB Registrar General Mercy Kainobwisho, Paul Asiimwe of Sipi Law Firm pose for a group photo with other participants after the media engagement

The focus of attention was the Registrar General’s presentation on her 100-days-in-office achievements, but other subjects covered included: the launch of the URSB Journal that will enable clients save costs to publicize their Trademarks applications, reflections on how to increase formalization for national growth URSB’s role at improving Uganda’s ease of doing business competitiveness, the Registrar General’s vision of expanding the coverage of services, the possibility of bringing onboard more stakeholders for joint engagements and enhancing support for Government’s strategic Vision 2040

This was the first meeting in a sequence of breakfast sessions that URSB is planning in the future to ensure that the media’s role in supporting the public education function is well outlined.

Why Mobile Betting has taken Africa by Storm

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There’s no doubting the fact that betting, with mobile betting in particular, has taken the African continent by storm. Betting as a practice is not one that is new to Africa, but the recent developments in technology have allowed African countries to join the iGaming revolution. 

… But why? 

Reasons such as accessibility of mobile phones, and the mobile betting sites that are available on these devices, as well as a handful of other factors will be unpacked. 

Accessibility of Mobile Phones

Arguably the most important factor that has influenced the mobile betting boom in Africa has to do with the fact that mobile phones are becoming more and more accessible. 

Not only are they more affordable compared to other devices such as laptops and tablets, but there is also so much you can do on a mobile phone these days. 

Whether it is in fact mobile betting sites that you’re interested in, or doing your banking, following a recipe, or connecting with friends and family, all of these things can be done on a mobile phone. 

Furthermore, due to the fact that the rate of development with mobile phones is so rapid, newer and better models are being released every other week, making the value of existing  models, which can do the job, drop dramatically. 

Mobile betting sites 

The fact that mobile phones have become more accessible is one thing for sure, but mobile betting’s rise is also something that must be tied to the fact that mobile betting sites are aware of the demand for mobile betting, because these days, these sites have become so well optimised for mobile use. 

Examples including Hollywoodbets in South Africa, Bet9ja in Nigeria and SportPesa in Kenya are all editions of mobile betting sites that make wagering an absolute pleasure, and create a betting experience that can be found nowhere else. 

This positive user experience, mixed in with the enjoyment betting creates is why mobile betting has taken such a sharp rise on the continent. 

Africa’s youthful population

Africa is by far the world’s most youthful continent. When comparing Africa to other continents, you may be shocked at the fact that the average age of African inhabitants is more than 10 years lower than the next youngest continent

This youthfulness is what plays into the growing popularity in mobile betting. Not only are more youthful individuals more likely to adopt advancements in technology, but younger people are also more likely to engage in risk taking behaviours and activities, such as mobile betting. 

Rich Sporting continent 

The African continent is known for its love and prowess of sport on the world stage. Some of the best footballers in the world have come from Africa, and have flown the flag of their nations, as well as their continent high. 

Football is one of the most betted on sports in the world, and as a continent, Africa is football mad. Playing a distinctive brand of exciting and attacking football, tournaments like the AFCON and the CHAN are some of the most watched competitions around the world. 

Where there’s a love of sports, there’s generally a love of sports betting, so this love of sport in Africa is another explainer for why mobile betting is on the up. 

Delivering in a Flash, 2gule to The World

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You’re probably wondering what 2Gule is? Well, Ugandans at large have never been fans of importing goods because of the various red tape associated with it. Have you tried to shop online from let’s say AMAZONFASHIONOVA, or even eBay for your favorite products but decided against it because the Sites doesn’t ship to Uganda? The 2GULE EXPERIENCE is here to help you buy WHAT YOU WANT, WHEN YOU WANT, AT THE BEST PRICE & have it delivered straight to you. There is no need to GIVE UP & settle for counterfeit products on the market because you can’t get what you want from the USA/ UK or Canada.

HOW DOES IT WORK

All you have to do is go online & look for the products you want THEN visit our socials or website & send us a link to your product, or just a simple description of the items you want to buy from the USA/ UK & Canada & we will send you a quotation with the total cost including; Cost of product, shipping costs & TAXES on arrival. CONGRATULATIONS, you can then pay 60% of the total price after which we BUY, SHIP & pay for your taxes on arrival, all in under 2-3 WEEKS.

YES, 2-3 WEEKS ONLY. You can then pay the 40% after receiving your product from #2GULE

In a last-chance effort to turn people’s mindsets around, 2GULE has been established to cater for the loopholes currently present in importation market space. We promise to offer a seamless experience from the point the customer places the order, up to when we make the delivery. We also promise to offer security as the client only has to pay 60% & 40% upon delivery of the goods. 

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