Wednesday, April 23, 2025
Home Blog Page 53

Capital Shoppers App review: Shopping on the GO

By
Pius Enywaru
-
0
The Capital Shoppers App/Photo: Pius Enywaru

We have arrived at a point in Uganda where a shopping experience has to be swift and amazing. This has been partly harnessed by the rise of third-party applications and portals that ease shopping. Jumia, Qwicart, Masikini, OLX and more has given shopping an even better experience on the Go.

After running fair deals on royalty card offers, vouchers and more, Supermarkets are upping their game on making customer shopping experience better. Capital Shoppers a Ugandan supermarket chain with 4 mega Branches in Kampala has released a shopping App.

As I made a stroll through Capital Shoppers Ntinda to buy a few groceries, my eyes were met with a gigantic banner announcing the launch of their shopping App. I immediately downloaded it to get me an easier shopping schedule.

The supermarket chain owns and operates four supermarkets in Uganda; all located in Kampala, the capital of Uganda, the third-largest economy in the East African Community. Capital Shoppers is the largest locally owned supermarket chain in the country. Founded in 1997, the family-owned store chain has a customer-loyalty program that offers 4% rebate on purchases, the highest in the industry in Uganda.

The app dubbed “Capital Shoppers” is an online shopping App that eases shopping from the comfort of your home and you get products delivered to your doorstep. By downloading the Capital Shoppers free online shopping app on your phone, you can have a comfort to buy from our massive collection of thousands of items like Groceries, Home Appliances, Electronics, Garments, Accessories and many more.

This aroused my profound love for the app and for about a week now, I have had the Capital Shoppers App on my phone and I feel I should share more about it and my experience using it.

The Design…

The Capital Shoppers App has a basic design beaming white and green colours (These are the theme colours of Capital Shoppers). You are welcomed with the Capital Shoppers logo on tapping it and you are seamlessly directed to its homepage that pretty much has all the functions in bold and easy to access.

While on the Home Page, you are presented with a top slider bearing artwork for the supermarket. Below the slider is a button that directs you to the entire categories that are at the Supermarket. The ‘Offer Of The Day” and the ‘Best Seller’ from Capital shoppers are also there for you to choose from. On the Right top corner is the ‘Cart’ with all your goods that you have selected for shopping and below it is the search button to find exactly what you want.

The ‘Menu’ Button sits on the top left corner of the app and when you click it, you are ushered to the various options that the app has to offer which include;

‘Order History” that helps you track your orders with the supermarket.

Manage Address: This feature is to help you add or remove a particular address where you want your good delivered.

Notification: This feature once enabled will give you all updates from the Supermarket on offers, the progress of your order and more.

Setting: This is by far the most misplaced feature on the App, it simply allows you to activate the ‘Notification’ setting and that’s all. What a Waste!!!!

Feedback: This one is more of a platform to give your audience to share your feedback about the app and the supermarket service. It’s is a suggestion box of sorts but on the app.

Rate and Review: This too is also a useless feature on the app and could have been merged with the one above. Even after rating the app via the app store, this feature is simply there to send you back where it all started from, the play store.

My Reward Points: For being a loyal customer and user of the app, you will be rewarded and this feature will show you the points you have. Ideally, these points can be accumulated and used for shopping.

My Gift Cards: For those that may want to buy vouchers and share or surprise someone, this feature serves that purpose. The cards can be listed under this feature.

Wishlist: Most importantly, here is where you may add goods that you may need to buy at a later time. Your wishlist is basically something you intend on buying at the supermarket but at a later time or not instantly. The other features in order include the ‘About Us, ‘Privacy Policy” and ‘LogOut”.

What’s more to It……

Before fully trusting the app, I had a myriad of questions I asked myself ranging from usability, relevance, the performance of the App and much more. However, interestingly, Learnt that for starters, it’s a really light app only consuming about 12mbs of space.
While many Ugandans may have trust issues at heart, The Capital Shoppers app also supports various payment methods from ‘pay on delivery’, and the makers of the app are promising you Safe and Secure Shopping.

You can Shop using your Credit/Debit Card, knowing that all transactions are securely processed. Capital Shoppers provides you 100% purchase protection for safe payments & transactions. Alternatively, you could also pay cash on delivery for your orders.

This only means, No Mobile Money Option.

The products you can find on Capital Shoppers app include: 

•Mobile Phones
•Mobile accessories
•Laptops, Computer Accessories & Tablets
•Electronic gadgets
•Games & Gaming Console
•Home & Kitchen Appliances
•Women’s Clothing
•Men’s Clothing
•Women’s & Men’s footwear
•Sports, gym & fitness products
•Groceries
•Luggage & handbags
•Personal care appliances
•Home & Furniture

Usability and Performance

To fully enjoy the App, you must have an internet connection. For the while I have used the App, there has been a lag and freeze and an ‘error’ message has popped up on several occasions. This only means that app indeed has some bugs that need to be fixed.

Interestingly, you can Track your Orders

 as they come to your doorstep, the app offers you perfect order tracking and status update of your orders. You can also check your order status anytime through up to the minute updates on the status of your orders & you can choose to track it anytime through the ‘Orders History’ menu option.

Sadly though, the app has many redundant features that advisably should either be merged or removed.

How to Use the Capital Shoppers App

For starters, Simply download the app on your device (phone) and create an account for yourself. Get to the Home screen where you will find links to all the category products, along with amazing offers, deals and discounts under the ‘Offers of the day’.
1. Easily type in the product you are looking for in the ‘Search’ tab and find it instantly
2. Narrow down your search using filters like price, brand to find your desired product
3. You can also add products to your wishlist with a single tap
4. To place the order, choose among easy payment options like Cash on Delivery (COD), debit card, credit card, etc.
5. Track your orders inside the app, get notifications on personalized offers, price drops, order status, exclusive launches and upcoming sale events
6. Receive your order or contact the 24×7 customer support for any product or delivery related issues.

The Pros

Great Categories
Light App
Easy To Use

The Cons

The app is Too Crowded
Slow-ish
Redundant Categories

 

Social Media Tax to remain, Mobile Money Tax reduced to 0.5% on withdrawals only

By
Pius Enywaru
-
0

Cabinet has approved the Amendment of the Excise Duty Act,2015 and directed the Minister of Finance, Planning and Economic Development in consultation with the Attorney General To prepare an Excise Duty (Amendment) Bill, 2018.

Speaking to the Press this morning at the Uganda Media Center in the country’s capital Kampala on Cabinet Resolutions, Mr Frank Tumwebaze the Ugandan Minister of ICT told the media that Cabinet agreed that the OTT/ Social Media Tax shall remain as is according to the Cabinet Resolutions that was chaired by HE Kaguta Museveni.

“Cabinet sat yesterday on Monday 16th July at State House Entebbe and agreed on some recommendations with the President, thus the Social Media Tax will remain as is.”, he noted.

Tumwebaze further added that; “When you are developing a policy that can change “this tax is not a tax on the internet. It is a tax for you to access  a specific service”

The implementation of the Excise Duty on OTTs services will continue, and that further improvements to the payment options will be discussed with the Telecom Companies.

Mr David Bahati the Minister of State for Planning noted that; “OTT/ Social media tax will get more options so that you can pay quarterly, annually (to the daily, weekly and monthly subscriptions). We want to facilitate that access so that payment becomes more convenient”

The tax means Ugandans that caused an uproar from the infamous tax will continue paying 200 Ugandan shillings ($0.05) a day to use popular platforms like Twitter, Facebook, and WhatsApp.

The Excise Duty (Amendment) Bill 2018 is being charged through mobile phone operators via individual SIM cards because Africans mostly access the internet via mobile phones. Some tech-savvy Ugandans continue installing encrypted virtual private networks (VPN) to avoid the tax.

Cabinet Also resolved that There will be a duction of the tax payable on the value of Mobile Money Transactions From 1% to0.5% on withdrawals only.

“Cabinet approved the amendment of the Excise Duty Act of 2015 “reduction of the tax payable on mobile money tax from 1% to 0.5% on withdrawals only”, noted Mr Frank Tumwebaze.

Both Bills under the Excise Duty (Amendment) Bill, 2018 will be laid July 17, 2018 before Parliament by Thursday 19th July 2018.

Wefarm’s trek in Harnessing e-Agriculture and Shaping Information Access For Farmers in Uganda

By
Pius Enywaru
-
0

The demand for farmers in Uganda to become forward-thinking has risen along with the demand for more productive agriculture as the population increases. In Uganda, e-agriculture is becoming a litmus test for industry development in terms of accessing information, engaging and applying lessons-learned to create more aware and productive farms.

Agriculture has become highly encouraged in the country, by Government, development partners and civil society alike, with the new National budget providing tax exemptions on agricultural equipment that was once considered too expensive for small-scale farmers.

Wefarm a free SMS-based network (not an “OTT,” so tax-free too), aiming to generate more awareness to register more users(farmers) in Uganda. It is a farmer-to-farmer digital network with nearly a million users across Uganda and Kenya is connecting farmers to share the information they need to farm more productively. Over 900,000 farmers are now using this SMS-based network (user numbers grow every day, as you can see on wefarm.org)

Measuring the potential of e-agriculture in Uganda helps to consider the demand for advancement in this area, and the value chain that information networks are linking into.

Many farmers are making a bold decision to embrace new mobile technologies like Wefarm, the world’s largest farmer-to-farmer digital network, which is active right in East Africa, boasting over 870,000 members across Uganda and Kenya. These types of networks give farmers tremendous power to access the information they need to increase their products faster and engage with other farmers.

By embracing the latest mobile technologies, farmers are choosing to join a technologically savvy section of society, which many might assume is beyond the average rural Ugandan farmer’s grasp.

Why Choose WeFarm?

Today, farmer groups can pool funds and buy this equipment. As more farmers desire to produce for commercial purposes and new farmers emerge, the hunger for farming information is increasing. With most agriculture taking place far from urban centres, it is becoming essential to building capacity for rural farmers to access information – like on how to manage pests, weather and market prices.

This opportunity also applies to agricultural development. Uganda has a history of traditional farmer cooperatives and groups that help connect farmers to each other as well as to suppliers and consumers, allowing farmers to support each other in navigating the marketplace. The essence of this model is that farmers can help each other when they share ideas, experiences and knowledge about farming.

However, farmers are spread over sparsely populated areas and groups may face limitations in equal access to information, communication, participation, management, leadership, corruption and limited funds for marketing and transport, resulting in limited profit margins when they sell their produce. The traditional set-up of farmer groups is now being supported by a new way for farmers to share information. By using their phones, farmers can now engage with open networks.

The Wefarm network – which has already answered nearly 2 million questions from We-farmers in Kenya and Uganda – allows farmers to ask and answer each other’s questions about farming through a free SMS system, which automatically filters and forwards questions to get quick answers from peers across the country, and does so in English, Luganda, Runyakitara and Kiswahili, with more languages coming.

The most frequently asked questions on Wefarm’s network in Uganda are about rearing chickens, cattle and goats, as well as farming maize, tomatoes and beans. Questions shared and answered through Wefarm show that Ugandan farmers are commonly challenged by disease in cattle, as well as coffee wilt and banana wilt. Fellow farmers respond through their phones on how to overcome these common challenges.

New technologies like Wefarm have become a formidable force to empower small-scale farmers. With the world’s population projected to grow from 7 to 9 billion by 2050 and climate change now an entrenched reality, increased pressures not only on farmers but also on the global food supply chain, will only persist. Farmers and businesses without access to problem-solving technologies and rich information sources are at risk of being left behind.

How does Wefarm Operate?

Wefarm has created a system with the amazing ability to connect farmers to each other online and through SMS. Wefarm developed its service offering, design and information architecture in conjunction with farmers in Peru, Kenya and Tanzania. This collaborative process enabled Wefarm to develop a service that applies globally, and they went on to further build the technology in Uganda, ensuring that it is directly relevant for and resonates with the local user.

The Wefarm system is developed in such a way that it uses machine learning algorithms that are constantly generating new models to identify words in Ugandan languages like Luganda and Runyakitara and direct them accordingly. It even learned many different versions or possible spellings of common words in order to ease the inclusion of semi-literate farmers.

The system uses Natural Language Processing (NLP) to determine the language, content, and intent of incoming messages. It then applies custom algorithms to identify users most likely to respond to a given question, thus managing any challenges of language barriers or Misinformation.

With Wefarm, farmers can share and access crucial livestock and crop knowledge and vital pieces of information on how to improve their farm’s productivity or battle a disease without leaving their farm, spending any money, or having any access to the internet.

Knowledge shared on Wefarm can help farmers produce higher quality produce, increase yields, gain insight into pricing, address the effects of climate change, source the best seeds, fertilizer, and loans, diversify agricultural interests, and more. Given their expertise, Wefarm discovered that farmers are highly skilled at picking the best advice most suited for their situation and context.

Since its founding in 2015, and the 2016 launch in Uganda, Wefarm has been named one of Africa’s Most Innovative Companies by Fast Company and has won Google’s Impact Challenge Award, TechCrunch’s Europas-Tech for Good Award, and the European Union Commission’s Ideas from Europe prize, among others. The company is headquartered in London with offices in Nairobi and Kampala.

DHL partners with MallforAfrica on a marketplace site focused exclusively on delivering African-Made products to the World

By
GURU8 Staff
-
0

DHL, an international express services provider, today announced its partnership with e-commerce giant, MallforAfrica’s new platform, Marketplace Africa, to help online retailers bring African-made products to the US and global market. The site offers items from the continent’s most talented designers and artisans from a variety of categories including fashion, body care, handbags, jewellery and home décor.

Until today, African craftspeople have been isolated from global customers due to distance, fear of not receiving overseas payments, and complex shipping requirements.  Customers who wished to purchase products directly from African artisans faced obstacles regarding accessibility of items, authenticity and validation of the product, the uncertainty of delivery, high delivery costs, and payment security.

Marketplace Africa was created to help artisans sell on a global stage and simplify the ability to buy directly from African craftspeople and small enterprises. Powered by MallforAfrica’s award-winning patented e-commerce platform and payment system, MarketplaceAfrica.com’s global consumers can now shop directly from African businesses of all sizes and have the products shipped to their home with confidence.

DHL will manage all logistics services as their e-commerce delivery solutions are designed with small businesses in mind and provide the speed of delivery that customers expect. With the world’s leading logistics company behind it, Marketplace Africa will provide craftspeople and customers order verification, fast delivery, and shipment labelling and packaging services. Suitable delivery costs also keep products affordable.

Hennie Heymans, CEO for DHL Express Sub Saharan Africa adds, “We are thrilled to be a part of this innovative e-commerce solution for African artisans. DHL is a facilitator of global trade and if we can improve connectivity and accessibility to global markets for local business, this will go a long way in helping small businesses grow. We’ve been in Africa since 1978, so have seen first-hand, the huge opportunities that cross-border trade offers to local businesses. This is truly an exciting time for African businesses.”

The Africa Made Product Standards (AMPS) is used to ensure that the highest quality products are being sold on the Marketplace Africa platform. It provides consumers with the assurance that products meet an international standard in quality. All products are crafted with the utmost care by an African artisan.

“Africans finally have the opportunity whether banked or unbanked to showcase their amazing talents and skills to the world and sell their products. DHL and MallforAfrica saw the need to promote African-made products to the world and I am beyond proud to be a part of making history alongside a company that has pioneered logistics efficiency in Africa, and across the globe,” said Chris Folayan, CEO of MallforAfrica. “Marketplace Africa will open the door for African designers and craftspeople and enable customers in the US and the world the ability to purchase authentic African-made products directly from the source.”

Worldwide retail e-commerce sales reached over $2 trillion in 2017 and according to DHL’s report, The 21st Century Spice Trade: A Guide to the Cross-Border E-Commerce Opportunity, the cross-border market is expected to grow by about 25% annually until 2020 – nearly twice the rate of domestic e-commerce.

This is a Press Release from Deutsche Post DHL.

Mobile Money transactions in Uganda hit UGX 63 trillion

By
GURU8 Staff
-
1

Amidst the Mobile Money Tax saga rocking the country, a report has revealed that Telecoms mobile money transfer services have recorded a 44% growth in the value of transactions to UGX 63.1 trillion.

The numbers have drastically increased as of December 2017 owing to the influx in subscriber number sending Money via the mobile money platforms offered by telecoms. This is double the national budget for this financial year and more than half of the country’s Gross Domestic Product that now stands at US$27bilion.

According to the Independent, the Bank of Uganda’s Annual Supervision Report 2017 shows that the number of transactions also rose 23.8% to over Shs1.2billion during the same period under review.

The number of registered customers across the networks increased by 8.4%, from 21.6 million as of December 2016 to 23.4 million as of December 2017, signalling the growing appetite for money mobile money transfer platforms.

This development comes at the time the government is introducing a 1% levy on mobile money transfer aimed at raising more than Shs 115bn to fund the proposed Shs32 trillion budget for this new financial year.

However, the report notes that there were incidents of operational risk in the mobile money payments, with several fraud cases reported, some of which were perpetrated by the staff of the Mobile Money network operators.

“Therefore, this calls for proper internal controls at the MNOs to mitigate internally perpetuated fraud,” the report says in part.

As at end-December 2017, there were seven mobile money service providers and include; MTN, Airtel, Uganda Telecom, Africell, M-Cash, EzeeMoney and Micropay.

Source: The Independent

Jumia celebrates 6 years of online dominance in Africa

By
Doryn Crystal
-
0

The largest online marketplace in the country, JUMIA, will celebrate its 6th year anniversary this July in a mega celebration running from July 16th to July 26th, 2018, with mind-blowing discounts on all products.

Jumia’s work may have only started in 2012, but the company has made great strides in the e-commerce scene. Growing from an average of 100 orders a day, the online marketplace now processes thousands a day and collectively has over 50,000 active merchants including over 4 00 local partners that they have helped develop.

In 6 years, the company has gained over 1.5 million subscribers and manages online traffic of around 500,000 shoppers monthly.

Jumia to continue breaking barriers

In just 6 years, JUMIA has succeeded in changing the face of the e-commerce sector and transforming people’s lives through technology. Despite being an international brand, the company has worked extensively to localize themselves to the Ugandan market; working with Ugandans who have succeeded in creating a local face for the company; focusing heavily on developing local brands; from micro and SME to multinationals through a variety of partnerships that cut across blue, grey and white collar workers.

Today, JUMIA offers over 13 diverse categories within its marketplace covering everything from traditional retail to handmade crafts. Their base of shoppers has grown with daily orders hitting the thousands, compared with just a few in 2012; they have educated people to trust the online shopping system, through offering options such as a cash on delivery and a 7 day return policy incase a customer is not satisfied with a product. A product range that was once less than 1000, today stands at 5 million and more.

By creating an online marketplace which requires almost no financial investment from small entrepreneurs, JUMIA has provided a place where SMEs can grow and compete on even footing.

Jumia has invested towards local sellers’ education by launching a series of educational and awareness campaigns about e-commerce. These support and encourage the growth of segments relating to the industry.

Already in progress, the company launched “Jumia University ,” to provide future online sellers a way to develop skills to become successful online. These include courses for HR, digital marketing, soft skills and commercial planning. This is to provide Ugandan youths, and others wanting to join in on the industry, a chance and opportunity to create viable self-employment through starting a business.

Super birthday sale.

In commemoration of its sixth anniversary, Jumia is holding a mega birthday sale that will see customers get up to 75% discount off on items starting Monday 16th July 2018 until 26th July 2018.

Commenting on the celebrations of this anniversary, Regional Director of Jumia, Mr. Sefik Bagdadioglu, noted that this year’s celebration offers more potential customers to buy different products at low cost and affordable prices.
“As we celebrate 6 years of revolutionary online shopping in Africa, it remains our desire to create a great environment for entrepreneurship and businesses to succeed in this country. Jumia is committed to supporting the country’s economy through digital trading and opening the employment doors through developing skills within the sector.”

For this 2018 celebration, Jumia has collaborated with its partners such as: MTN, Xiaomi, Anisuma, and Kiboko P&G. These partners will be headlining the anniversary sale offering the very best prices on a wide assortment of products.

Speaking at a press conference to mark the anniversary, Mr. Rizwan Devani, the local distributor from global phone brand Xiaomi, noted, “We are happy to be part of the 6th anniversary of Jumia. It is a great opportunity to work with a company that is committed to creating a business revolution across the country and Africa as a whole. For many Ugandans, this concept is still strange to them but it has great benefits.” Following their global strategy line, the chinese smartphone giant – which have based its growth on online sale & marketing – will be launching the latest Redmi S2 during Jumia Anniversary. Renowned for its amazing price / quality ratio, the S2 will impress all selfie fans across the country with its 16MP front camera and natural selfie-light

Sunil Bhagchandani from Anisuma – East African distributors for brands such as Sony, Canon, Nikon – added, “We are confident that our business will benefit strongly from online presence on Jumia. It’s an unique way to reach more customers – who can now simply order our products from home, and have them delivered throughout Uganda. Jumia represents a unique opportunity to join the online revolution”. Discover Anisuma amazing promotions on Sony, Hitashi, Panasonic TVs & Appliances by connecting on Jumia during the anniversary.

World Rugby launches Dot Rugby domain; Here’s how to reserve yours

By
Solomon Obwot
-
0

The World Rugby has today launched the .rugby internet domain name, kicking-off a digital revolution that will deliver multiple promotional benefits to the global rugby community.

World Rugby’s website has become and all of the international federation’s digital properties, including email addresses, are being seamlessly transitioned as part of a phased major digital re-brand.

With competition for a share of the youth audience in the digital space, .rugby is a major digital pillar of World Rugby’s fan-engagement strategy, supporting the visibility, accessibility and engagement of a sport that has 9.1 million players and 338 million fans worldwide.

Reserve Yours here

From today, unions and regions are invited to join the revolution within an exclusive first-chance period.

World Rugby obtained the .rugby domain with a view to:

  • Accelerate the promotion of rugby and stakeholder brands in a safe, secure and controlled environment
  • Promote the sport and unify the global community online under a common identity
  • Make sure the rights of privileged rugby stakeholders are preserved
  • Link all participants via a specific identity and create a recognisable digital space for all rugby-related activities online

World Rugby’s strategic partners in this ground-breaking project are Roar. Rugby, a field-leader in domain technology and marketing, who share World Rugby’s vision for the domain’s potential to grow the globality of the sport for the benefit of the sport.

World Rugby Vice-chair Agustin Pichot said: “Building a deeper connection with the youth audience is critical to the relevance and sustainability of sport and rugby is no different. The .rugby domain is an important fan-engagement enabler for rugby, a community promoter and protector and a potential new revenue stream for unions.”

World Rugby CEO Brett Gosper added: “The .rugby domain reflects that mission and will provide the digital environment for a truly global community with one identity and we are already seeing significant excitement and interest across the game.

“Ensuring that .rugby was kept within the sport for the benefit of global rugby is in line with our strategic mission to protect and promote the sport, uniting the community and furthering our audience reach and therefore we are underwriting the provision of a package of .rugby domains for our unions, should they wish to embrace this exciting opportunity.”

ROAR Founder and Chairman and former professional football player, Ryan Nelsen congratulated World Rugby on securing the domain. Since World Rugby announced this program in March we have seen the tremendous excitement from Unions, clubs, players and fans wanting to get into the new digital era of .rugby for their internet identity. A number of Unions are ready to launch alongside World Rugby, keen to get the benefits of consistent branding, a safer internet space, and revenue opportunities.”

World Rugby believes the global rugby community will embrace .rugby and is offering priority access to domain names to its 6 regional associations, 121 national member unions and key stakeholders. The general public will have the chance to use the trusted and secure domain later in 2018.

Custom CRM vs Prepackaged CRM

By
Steven Nuwagira
-
0

Searching for CRM on the internet will give you many options to choose from. Most of these CRM Softwares are based on the fundamental principle of tracking contacts, customer data, missed opportunities and orders. This will work for a business that doesn’t have special needs. But imagine this – if everyone is using CRM based on the same principle able to perform the same thing, what competitive edge do you have? None. This is where you need a custom CRM system. You need a CRM system that grows with your business, is customizable and is tailor-made to suit your needs. A CRM should actualize your vision for your business and should not be an off-the-shelf product that any of your competitors can get their hands on.

Why Custom CRM software?

 There are services out there that advertise themselves as being the one-stop pre-packaged CRM solution. They might include everything you need at a reasonable price, but they might just lack one or two features that can help you get an advantage over your competitors. As explained earlier, your competitors can always buy the pre-packaged CRM available for sale. The only way to have an advantage here is to have your CRM that actualizes your own vision for business growth.

Pre-packaged CRMs that are readily available in the market are packaged with a lot of unnecessary tools and features that your business might not need. These extra features and tools increase complexity. This increased complexity costs your business in terms of both money as well as time. Imagine you want a simple CRM system that handles your lead generation and customer data management activities but the CRM that is available is loaded with cumbersome and clunky modules like – marketing automation, social media integrations, etc. Now it is you and your team’s duty to figure out how to get rid of the fluff and implement the system in such a way that saves you the most money and makes you more productive. This takes more time and effort by your team to learn how to use the software for their purpose without being distracted by other modules. This can really cut your sales team’s productivity. With a custom built CRM software, you get exactly what you need without any unnecessary and clunky software additions. Since the CRM is designed as per your workflow and vision, it is easier to implement in your business routine. Your team finds it easy to work with as the CRM is designed with their requirements and workflow in mind.

Custom CRMs will put you in total control – One of the biggest disadvantages of pre-packaged CRM software is that they are built around someone else’s workflow. And if you want to use it, you will have to change your business’s workflow and re-learn the way you handle your business and customer data. With a custom CRM software developed for your business, you don’t need to reinvent how your business work. You can stick to your business process that you have perfected after years of trial and error. With a custom CRM solution, you can effectively decide how to log data into the software and how it can be later fetched and used by your business to perform a robust service to your customers.

Is Custom CRM worth the cost?

Putting it tersely, ‘absolutely.’ Most people think that a bespoke CRM solution for their business is going to be costly. While there are others who think that taking their business online would involve huge cost and would be prohibitive to the business growth. But the fact of the matter is that this is not the case. If done properly, custom CRM solutions can start providing ROI almost immediately. You can, in fact, boost your business almost immediately by implementing a CRM.

 If you want to know more about dedicated CRM solutions, please check https://asperbrothers.com/laravel-web-development/

 

Emirates Skywards launches mobile travel app Emirates Skywards GO, in partnership with the ENTERTAINER

By
Joel Osekeny
-
0

Emirates Skywards, the loyalty programme of Emirates airline, has partnered with the ENTERTAINER to launch its own Emirates Skywards GO app for members. The app is a mobile travel companion that offers members access to over 4,400 2-for-1 offers at some of the best restaurants and spas in over 20 cities.

In addition to value for money offers, Emirates Skywards GO gives members access to day
planners, city guides and the ability to instantly book tours and attractions in over 160
destinations. The app is free to download on iOS or Android devices.

The 2-for-1 offers can be unlocked with 6,700 Skywards Miles and are available in over 20 cities that Emirates flies to including Dubai, London, Hong Kong and Johannesburg. For more information visit the Emirates Site. Members of the loyalty programme can use Emirates Skywards GO as a travel companion.

After unlocking the app, members will have six months to start using the 2-for-1 vouchers. After redeeming the first voucher, they will have 30 days to enjoy as many offers as they would like. The special deals include restaurants, cafes, spas and wellness activities.
Emirates Skywards GO complements the Emirates app where members can check their Miles, tier status and other member offers in the revamped Emirates Skywards section.

Emirates Skywards membership is free. Besides flight rewards and upgrades, members can
earn and redeem Skywards Miles through over 100 programme partners including airlines,
hotels and retail & lifestyle outlets. Members also enjoy money-can’t-buy-experiences at popular events worldwide and access to 41 Emirates lounges in major cities worldwide. Other benefits include lounge access, priority check-in and boarding and special privileges for Wi-Fi and advanced seat selection on board.

Emirates introduces 3D seat models on their site

By
GURU8 Staff
-
0

Emirates has introduced 3D seat models on emirates.com, becoming the first airline to introduce web virtual reality (VR) technology on its digital platform. The 3D seat model is a visualisation engine that displays an immersive 3D 360-degree view of the interior of the Emirates A380 and the Emirates Boeing 777, giving customers a chance to explore their seats, the spacious cabin and the Emirates onboard product.

This new feature available on emirates.com allows users to navigate through the Economy, Business and First Class cabins, as well as the iconic Onboard Lounge and Shower Spa on the Emirates A380 using navigational hotspots.

Alex Knigge, Emirates’ Senior Vice President, Corporate Communications, Marketing and Brand (Digital), said: “As we continually invest to provide our customers with an unmatched travel experience onboard and on the ground, we also work very hard to give our customers a world-class digital experience. We are pleased to be the world’s first airline to introduce this cutting-edge web VR technology, which offers our customers an immersive opportunity to learn more about the fantastic Emirates experience before they step on board. In our usability tests with customers, we found that they particularly appreciated the 3D seat and cabin models when selecting their seats.”

The high-quality 3D generated graphics offer an outstanding render that is close to reality. The immersive experience is now available for the three class Emirates A380 but will soon include renderings of Emirates’ entire fleet including all configurations of the A380 and Boeing 777 aircraft.

The 3D 360-degree views of the cabins also feature a virtual reality element for a more immersive experience. Users can enjoy hands-free cabin navigation and seat selection by using any VR headset like Google Cardboard.  This award-winning technology is compatible with all devices without the need for external applications or plugins. The 3D seat models were created in partnership with Renacen who was awarded the Crystal Cabin for the best visionary concept for this project at the recent Crystal Cabin Awards.

Customers accessing emirates.com via their mobile devices or the Emirates app for iOS and Android will also be able to explore their seats before checking in online with the 3D seat map. The tool allows customers to navigate from one seat to another and even allows would-be customers to book their preferred seats from within the 3D environment.

In addition to the new 3D cabin models, new product videos are available on emirates.com which illustrate the end to end travel experience across all cabins. The videos serve as a guide, giving new customers a clear idea of all the unique features of the Emirates travel experience. Emirates also continues to conduct frequent usability studies with customers and frequent flyers in different geographies to identify further opportunities to enhance its digital user experience. 

This is a Press Release from Emirates 

1...525354...105Page 53 of 105

LATEST POSTS

Follow GURU8

3,734FansLike
15FollowersFollow
1,046FollowersFollow
19SubscribersSubscribe

GURU8 is a Technology website showcasing the Latest News, Event updates, reviews and rumours in the Tech world while providing a platform for everyone to interact as well as gain information in reference to technology.
Contact us: info@guru8.net
+256771681909

©Hive Digital Ltd. GURU8 is a brand of Hive Digital Ltd