Microsoft Teams Features that Could Benefit Businesses


Businesses are beginning to recognise the importance of digitalisation in the workplace, especially for communication and collaboration. The Microsoft Teams app, in particular, has been finding its way into the modern workplace. 

People use the chat functionality every day, finding it more convenient and effective than using emails. But this is just the tip of the iceberg of what Microsoft Teams solutions can offer. Below are some of the most useful MS Teams features that you could use for your business.

MS Teams Video Calling

MS Teams’ chat capability is extremely useful. You can use it to quickly ask your officemate a question, for which an email would be inconvenient. You can also create group chats, share files, save those files, and make use of its many other features. Still, there is so much more you can do with MS Teams. One of them is video conferencing. 

There are instances where video calls are more effective than chat. You might have clients who prefer to see the face and hear the voice of the person they are talking to. Or you might need to demonstrate a new product to potential clients. MS Teams’ video calling allows you to do this too. You could just press the “Join” button to jump into a meeting or press “Meet Now” to initiate a video call.     

MS App Integration

Most offices use Microsoft 365, which gives you access to all of MS Office’s business tools. Integration into these tools is another benefit of Microsoft Teams solutions. You can access Word, Excel, PowerPoint, and all the other tools in the middle of a chat or video conference, allowing you to collaborate better and be more productive. 

Teams Microsoft Planner App

You can add the Planner app to the MS Teams platform and increase your productivity. With this app added to your Teams platform, you could easily sync existing appointments with other team members. This will save you a lot of time, effort, and grief in setting up meetings. 

Once the meeting is set up, you can discuss the details leading up to it in a separate chat thread. You can talk about the agenda, decide what files to prepare, and upload them beforehand to ensure that the meeting goes as smoothly as possible. 

MS Teams Helper Bots

Helper bots are some of the more useful features of the full-range Microsoft Teams solutions. Bots can act just like any other team member and offer help where they can. They allow you to streamline your work process by taking care of the more mundane tasks. The T-bot, for instance, can provide the answers to frequently asked questions. The Polly Bot can take polls and help with voting among members. Hipmunk can travel planning a lot easier. 

Real-Time Collaboration

MS Teams facilitates collaboration through chats, voice calls, and video conferencing, and this is just for starters. MS Teams allows people from different locations to access files and work on them together. They can edit documents together while they are exchanging ideas. What is more, these files are auto-saved, so you can be sure that no information is lost. 

No Added Cost for Microsoft 365 Users

Most companies use Microsoft 365 in their offices, which means that many could access the basic MS Teams features at no additional costs. More features are available for a price, but this is much lower than purchasing them from scratch.