Here Are Answers To All Your Questions About MoMoPay

An Example of MoMoPay Poster Showing a Merchant Code (Source: Hotel & Restaurant Expo)

After MTN Uganda launched MoMoPay in Uganda, some have been curious to find about MTN’s service and we have compiled the commonest questions together with their answers

What is MTN MoMoPay?

This is a service that enables customers to pay for goods and service using MTN Mobile Money (MTN MoMo). A customer should simply dial *165*3# and enter the 6-digit merchant code on display at the Merchant premises.

MTN MoMoPay can be used any MTN Mobile Money registered customer at a registered merchant premise e.g. a shop (duuka), supermarket, pharmacy, salon.

What is the difference between MTN MoMopay and the current sending of mobile money?

A customer is charged when they send Mobile Money while paying for goods and services using MTN MoMoPay is free for the customer.

How do I use the MTN MoMoPay service?
When paying for goods or services, simply dial *165*3# and then enter the Merchant Code, followed by the amount. Enter your MTN Mobile Money PIN to confirm the payment. You can also use the MyMTN App. Go to the Mobile Money section, select MoMoPay and either enter the 6-digit code or scan the QR code and follow the steps.

How much does it cost to use MTN MoMoPay?
All payments you make using MTN MoMoPay are free.

How long will it take for the MoMoPay merchant to receive payments through MTN MoMoPay?

MTN MoMoPay payments are received immediately and both the customer and the merchant are notified via SMS with details of the transaction.

Who can use MTN MoMoPay?

MTN MoMoPay is available to all MTN Mobile Money (MTN MoMo) customers and can be used at different MTN MoMoPay registered locations including shops, kiosks, market vendors, restaurants, clinics, salons, bars, supermarkets, pharmacies, hotels, cafes, petrol stations and more.

What are some of the many benefits of using MTN MoMoPay

  • Using MTN MoMoPay is free for the customer.
  • MTN MoMoPay enables cashless transactions for increased security.
  • Pay any amount without worrying about change e.g. UGX 10,500, UGX 20,900, UGX 30,999 etc.
  • Customers can buy airtime from the merchant.
  • Customers will be able to pay for their utilities like UMEME and NWSC at an MTN MoMoPay location (Coming soon)

Source: MTN Uganda